Effective Date: April 24, 2025
1. Introduction
At ChardhamTravel, your privacy is important to us. This policy outlines how we collect, use, and protect your information when you use our website or services.
2. Information We Collect
- Personal Details: Name, phone number, email, address (for communication and booking purposes).
- Booking Information: Travel dates, package selection, preferences, and payment status.
- Device & Usage Info: IP address, browser type, operating system, and interaction logs via cookies or analytics.
3. How We Use Your Information
- To confirm bookings and send trip-related communication.
- To improve our website experience and customer support.
- To send offers/promotions if you’ve opted in.
- To comply with legal or regulatory obligations.
4. Sharing of Data
We may share data with:
- Payment gateway providers (like Razorpay, Paytm, etc.)
- Travel partners (like transport or hotel providers for your bookings)
- Legal authorities if required
We never sell your data to third-party advertisers.
5. Use of Cookies
Cookies help us personalize your experience. You can disable cookies in your browser settings, but it may affect certain features.
6. Data Retention
We retain personal information only for as long as necessary for the purpose for which it was collected. Booking records may be stored for legal and audit purposes.
7. Security Measures
We implement standard security protocols to safeguard your information. However, no online system is completely foolproof, so we encourage safe internet practices.
8. Consent and Opt-Out
By using our website or services, you agree to this Privacy Policy. You may opt out of promotional communications by contacting us or using the unsubscribe link (if applicable).
9. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors.
10. Third-Party Links
We may provide links to other websites. We are not responsible for their privacy practices or content.
11. Changes to This Policy
This policy may be updated occasionally. Any changes will be posted on this page with the updated date.
12. Contact Us
If you have any questions or concerns, feel free to contact us:
ChardhamTravel
Ats Arcade Office No- G 15 GF,
Opposite Green View Apartment,
Shastra Dhara Road, Dehradun, Uttarakhand, India
📞 +91 9355319393
📧 chardhamtravel@gmail.com
